A step-by-step protocol for disclosing unfavourable diagnostic outcomes

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Published: 26 Jul 2017
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Doris C Schmitt and Dr Christine Klapp

Effective and supportive patient-physician communication is a key aspect of high-quality cancer care. However, disclosing bad news can be emotionally challenging for both the patient and the doctor.

The video can be used as training guide for doctors to learn to handle these delicate situations, turning them into opportunities to build strong, trust-based patient-doctor relationships. It shows a conversation between a woman diagnosed with metastatic breast cancer and her treating physician.

The video shows how an empathic attitude, being firm but compassionate, is particularly important when talking with individuals diagnosed with advanced metastatic malignancies, whose shock and suffering may be intense.

Visit breastcancervision.com to find out more about the global state of metastatic breast cancer and to learn about the impact of breast cancer on women, please visit breastcancer-matters.eu.

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